Responsible Gaming at Slotonauts Casino
Slotonauts Casino is for adults who play for entertainment, and the money in your balance should be money you can afford to lose. This page sets out the tools and rules Slotonauts has for keeping play in check: self-exclusion through Support, a 13-question self-test, age checks and free help organisations in the UK. You must be 18 or older to play.
Habits That Keep Play Under Control
The habits Slotonauts asks its players to keep are short:
- Treat gambling as entertainment and every deposit as the price of it.
- Control your time and money: set both before you open a game and stop when either runs out.
- Do not chase losses: a bigger deposit to win a stake back only raises what you can lose.
Bonus offers belong in the same plan. The welcome package carries x40 wagering and a 2€ maximum bet, so it adds many bets to your session.
Self-Exclusion Through Slotonauts Support
If you want to stop, Slotonauts can block your account. Here is how the request works:
Ask Support
Write to Support in online chat, by e-mail to customercare@slotonauts.email or by phone on +441241340777, and ask for self-exclusion.
Take the call
Take the call from the support manager: the account is blocked only after this call.
Note the length
Note the length: a self-exclusion requested through online chat lasts 30 days.
While the block runs, the account can not be used, and opening a second one breaks the terms, which allow one account per computer, IP address and phone number.
The 13-Question Self-Test
Slotonauts offers a self-test of 13 questions for players who are unsure whether their gambling is still under control. Answer each question honestly; if your answers worry you, use self-exclusion through Support and call one of the free services below.
GAMSTOP and Players in the UK
Slotonauts is not connected to GAMSTOP, the UK national self-exclusion scheme, so a GAMSTOP exclusion does not cover this site. Registration includes a declaration under the terms: you confirm that you are not and never were a GAMSTOP member and that you have no gambling addiction. If you have self-excluded through GAMSTOP or any other scheme, please do not play here. To register with the national scheme, go to gamstop.co.uk.
Age Checks and Blocking Software
Accounts are for people aged 18 and over. Slotonauts carries out spot age checks, and an account found to belong to someone under 18 is closed, with its funds confiscated. If children use your phone or computer, filter software keeps gambling sites off the device: Slotonauts names Net Nanny and GamBlock, and Gamban is another blocking app used in the UK. Some UK banks also let you switch on a gambling block for your card in their app.
Free Help in the UK
If gambling is causing you problems, these services are free and confidential:
- National Gambling Helpline: 0808 8020 133, run by GamCare, free and open 24/7, also through live chat and WhatsApp; gamcare.org.uk.
- Gamblers Anonymous UK: gamblersanonymous.org.uk.
- Gordon Moody Association: gordonmoody.org.uk.
- Gambling Therapy and GamTalk.
18+. Gambling can be addictive, play responsibly.