Slotonauts Casino Terms and Conditions

Who Can Open a Slotonauts Account

Only adults can play: the minimum age is 18, Slotonauts runs spot age checks, and an account opened by someone under 18 is closed and its funds are confiscated. Each person may hold one account per computer, IP address and phone number, and the rule covers all domains of the same legal entity. Accounts and deposits are not allowed for citizens or residents of the Netherlands, Ukraine, France, the USA, Georgia, Spain and Italy, and a longer list of prohibited countries includes Germany, Australia, Canada, Gibraltar, the Isle of Man and Jersey. By registering you also declare that you are not and have never been a member of GAMSTOP or a similar self-exclusion scheme, and that you have no gambling addiction.

Account Details and Verification (KYC)

The terms list e-mail, name, date of birth, phone number and password as registration details. The sign-up form asks only for e-mail and password, and the rest is filled in later in your profile. Your name, phone number and e-mail can be changed only through Support. Every player who deposits is subject to verification (KYC), with these documents:

• Identity: passport, ID card or driving licence, plus a selfie with the document; a residence permit is accepted if you have no passport.
• Address: an official document with your address, not older than 3 months.
• Payment card: a photo showing the first six and last four digits.

Deposits, Withdrawals and Account Fees

The payment section of the terms sets these rules for the Cashbox:

• Deposits come only from cards or accounts in your own name; third-party payments are not accepted.
• Each deposit must be wagered three times before a withdrawal, so 10€ needs 30€ of bets. Funds withdrawn without this wagering carry a 20% fee.
• Phone and e-mail must be confirmed, and a withdrawal goes back by the method you deposited with, one request at a time.
• After bets with bonus money, you need a deposit made within the last 30 days to withdraw.
• Withdrawal limits are 2,000€ a day, 10,000€ a week and 40,000€ a month, unless agreed otherwise with the administration.
• Requests may be processed within 36 hours, and additional checks can take up to 30 days.
• MasterCard credit cards can not be refunded.
• An account inactive for 180 days pays a 5€ administration fee each month.

Bonus Rules Written Into the Terms

Bonus money has extra conditions on top of the payment rules. A bonus must be activated before the deposit it belongs to, and only one can be active at a time. During wagering the maximum bet is 2€, and no single wagering bet may be larger than 20% of the bonus. Roulette, sic bo, baccarat and video poker do not count towards wagering, while sport and cybersport bets at odds of 1.55 or higher count three times faster. Every bonus needs a verified phone number. Wagering is annulled once the balance drops to 0.20€, and the profile shows each bonus as IN PROFILE, ACTIVATED, PENDING WAGERING, BONUS WAGERED or BONUS CANCELED.